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EN / NL

MSc Information Sciences (Radboud University) · Graduated in 2026

Connecting business
and IT.

I'm Jesse van den Hoven. With a grounded, hands-on approach and a route from vocational IT to university, I help organizations translate needs and workflows into reliable IT solutions. Currently working as a Business IT Consultant at Stolwijk Kennisnetwerk, advising on IT and the practical adoption of AI.

MScInformation Sciences
ResearchGemeente Nijmegen
4+ yearsHands-on IT experience
LanguagesDutch and English
Portrait of Jesse van den Hoven

About me

From the service desk to strategic advice: a pragmatic route through IT.

My path began in vocational education (MBO), solving day-to-day computer and network problems for schools and healthcare clinics. I moved on to applied sciences (BSc Business IT & Management) and completed my MSc in Information Sciences at Radboud University, specializing in Aligning Business and IT.

Having worked on the service desk, in application coordination, and in strategic discussions, I understand the whole playing field. I am used to acting as the link between technical teams, external vendors, and end users: gathering requirements, translating workflows into solid solutions, and helping people adapt to change.

Alongside my master's thesis at Gemeente Nijmegen, I taught Requirements Engineering and Design as a student assistant. Today, I work as a Business IT Consultant at Stolwijk Kennisnetwerk, helping teams and advisors turn technological opportunities into practical results.

The real value is in the combination: knowing how technology works under the hood, understanding what the organization actually needs, and bringing people along from plan to execution.

Experience

Where I've worked and what I studied

Experience

Business IT ConsultantNow

September 2026 to present

Stolwijk Kennisnetwerk (TLA Advies)

  • Leading and delivering AI and SME consulting projects.
  • Responsible for ISO compliance and certification standards.
  • Advising on IT architecture, process improvement, and business change.

AI Working Student

February 2026 to August 2026

Stolwijk Kennisnetwerk (TLA Advies)

  • Driving internal AI development and adoption across the organization.
  • Translating AI capabilities into practical use cases and tools for advisors.

Teaching Assistant

January 2026 to June 2026

Radboud University

  • Guided students in the Requirements Engineering and Design (RED) course.
  • Helped students gather user requirements and translate them into clear specifications and design methodologies.

Application Coordinator

March 2025 to July 2025

Canisius Wilhelmina Ziekenhuis (CWZ)

  • Responsible for the ZorgERP system (Microsoft Dynamics 365) within the hospital.
  • Acted as the link between the technical infrastructure, external vendors, and clinical departments.
  • Gathered requirements, monitored project schedules, and aligned vendor delivery with daily healthcare operations.

ICT Service Desk and Process Improvement

October 2022 to August 2023

Shared Service Centrum Ons

  • Resolved incidents and supported continuous process improvement within a semi-public organization.
  • Improved service desk workflows with clear role allocation and mentored incoming students and interns.
  • Contributed to enterprise architecture projects.

Board Member and Student Representative

August 2021 to August 2024

Hogeschool Windesheim

  • Vice-chair of the Executive Committee of the Faculty of Engineering Council.
  • General board member and secretary at the student interest body SOOZ.
  • Active member of the recruitment and selection committee.

Education

MSc Information Sciences

September 2025 to 2026

Radboud University

  • Specialization: Aligning Business and IT.
  • Master's thesis at Gemeente Nijmegen on i-project portfolio management systems and capacity visualization.

Pre-master Information Sciences

September 2024 to January 2025

Radboud University

Business Administration and Management

September 2023 to January 2024

Universidad de Zaragoza (Spain)

  • International exchange semester focused on business administration and international management.

BSc Business IT & Management

September 2020 to January 2025

Hogeschool Windesheim

  • Student coach alongside the degree programme.

MBO Diploma, ICT Administrator (Level 4)

2017 to 2020

ROC Midden Nederland

  • Practical placements across government, healthcare, and SMEs.

Certifications

LPI Linux EssentialsLinux Professional Institute
MOS Excel 2016Microsoft Office Specialist
MTA Mobility & Device FundamentalsMicrosoft
Basic Life Support (BLS)Certified responder

Expertise

How I help organizations

Four areas where my education, hands-on experience, and practical approach come together.

Connecting business and IT

Translating organizational needs into well-structured, workable IT solutions. Making sure systems and workflows fit what people actually need in their daily work.

Requirements gatheringEnterprise architectureProcess optimization

Practical use of AI

Finding where AI genuinely saves time and simplifies work, without chasing hypes. Focused on usable use-cases and guiding teams through adoption.

Use-case discoveryPractical adoptionChange management

Application and service management

Keeping mission-critical systems running reliably and well understood. From hospital ERP (Dynamics 365) to streamlining service desk processes.

Microsoft Dynamics 365TopdeskITSMProcess design

Project leadership and change

Bringing people together with a down-to-earth approach and experience in teaching and governance. Easily connecting management, engineers, and end users to achieve shared results.

Project managementChange managementCommunication

Systems and tools

Microsoft 365 Power BI Dynamics 365 Linux (LPI certified) Topdesk

Approach

Practical Collaborative Structured Solution-oriented

Languages

Dutch (native) English (fluent)

Contact

Let's connect

Have a question, want to talk about IT and business challenges, or simply say hello? Feel free to reach out via email or LinkedIn.